Guest marketing addendum

1. What this addendum is ​

This addendum (version v1) is part of our Terms of service and adds to the data processing terms in its Schedule (clause 14). It applies only if you switch on the guest marketing add-on. You accept it signed, by email or in the app, and we switch the add-on on for you only after we have recorded your acceptance. Words defined in the Terms have the same meaning here.

2. Purpose — added to paragraph 1 of the Schedule ​

We also process personal data for table bookings and guest WiFi login and, where you switch on the guest marketing add-on, to keep a record of your guests’ marketing choices and send the marketing messages you choose to send.

3. Your guests’ personal data — added to paragraph 2 of the Schedule ​

Your guests, in addition: guest WiFi login details (name, email address, phone number, the device’s network (MAC) address, date of birth if the guest gives it, visit dates and the answers to any questions you add to your WiFi page), booking details (date, time, party size, occasion, requests and dietary or allergy needs the guest tells you), and records of each guest’s marketing choices: for each email address and phone number, whether the guest agreed, declined or withdrew, the wording they were shown and its version, where and when, and the last time they visited or clicked a link in a message.

4. Guest marketing — new paragraph 3A of the Schedule ​

3A. Guest marketing. Where you switch on the guest marketing add-on:

• (a) you are responsible for the lawful basis for each message and for the products and services you market, including that marketing under the “soft opt-in” (regulation 22(3) of the Privacy and Electronic Communications Regulations 2003) is only about your own similar products and services;
• (b) we will record each guest’s choices as described in paragraph 3 of this addendum, apply the sending rules you have chosen and the safeguards built into the Service (including honouring every opt-out, the weekly limit and the inactivity rule), and give you the counts of who was left out and why before you send;
• (c) we will not use your guests’ marketing choices or contact details for any other customer or for our own marketing, and will not combine them across restaurants;
• (d) text messages are sent through the text-message account you connect, which you contract for directly;
• (e) you will tell your guests how you use their details for marketing — we provide a template notice you can adapt;
• (f) when a guest asks you to erase their details, we will remove the address from your marketing records and keep only a one-way fingerprint of it so that it is not added again.

5. Sub-processors ​

No new sub-processor is added for guest marketing. Emails are sent through the email delivery provider already used for the Service. Text messages are sent through your own text-message account (paragraph 3A(d)), which is your contract, not ours.

6. Contact ​

Questions about this addendum: info@yumeeservices.com.